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  1. Nextory English Support
  2. Subscription and payment

Subscription and payment

Subscription

  • How do I change my subscription?
  • How can I check when my subscription expires or renews?
  • When will my hours be renewed?
  • I have run out of hours. What should I do?
  • Where can I see how many hours I have left to use?
  • Are the hours I have left carried over to the next period?
See all 9 articles

Payment

  • Can I change the payment date for my subscription?
  • How do I update my payment details?
  • Have you received an invoice from a third-party company to cancel your Nextory subscription?
  • Why do I need to fill in payment details?
  • Why did my payment fail?
  • How does the payment work and what payment methods are available?
See all 7 articles

Membership conditions

  • How does my right of withdrawal work?
  • Where can I find the general terms and conditions?

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